Social Housing Advocacy and Support Program
Aim
The Social Housing Advocacy and Support Program (SHASP) ends and prevents homelessness by supporting social housing tenants to establish and sustain successful tenancies; intervening when tenancies are at risk; helping with urgent transfer applications; and adovocating with landlords regarding tenancy issues.
Social housing includes public and community owned or managed accommodation and housing.
Eligibility
Establishment assistance eligibility
People who:
- Are beginning a new social housing tenancy, including transfers
- Have unmet support needs that puts their tenancy at risk of failure
Intervention assistance eligibility
People who:
- Are current social housing tenants
- Have a tenancy at risk of breakdown due to a current or pending breach
Tenancy advocacy assistance eligibility
People who:
- are current social housing tenants
- are unable to advocate on their own behalf on matters that have been raised with their landlord and not yet resolved
- have unmet support needs arising from financial, physical health, mental health, disability, violence, language or literacy issues
Early Housing transfers assistance eligibility
People who:
- Are public housing tenants who require advice or information regarding their transfer application
- Have unmet support needs arising from financial, physical health, mental health, disability, violence, language or literacy issues
Access
SHASP services are located at all HomeGround offices: St Kilda, Preston and Collingwood. This covers an area from the outer north of Melbourne through the CBD to the middle south. The Collingwood and St Kilda offices have a drop in service available 9am - 5pm, Monday to Friday. The Preston service is an appointment only service.
HomeGround Collingwood (SHASP)
68 Oxford Street Collingwood 3066
Freecall 1800 048 325 or 9288 9611
innernorthshasp@homeground.org.au
HomeGround Preston (SHASP)
Freecall 1300 844 125 or 9471 4522
outernorthshasp@homeground.org.au
HomeGround St Kilda (SHASP)
122 Chapel Street St Kilda
9537 7888
southshasp@homeground.org.au