Outreach Support
Aim and approach
Outreach Support aims to assist people with complex needs and long histories of homelessness to stabilise their lives and make the transition from homelessness or insecure housing into stable, secure and affordable long-term housing. We work with people for as long as necessary while they meet the eligibility criteria below.
Outreach provides a holistic service that works in partnership with other agencies to support people with complex needs to address their individual issues. We work with people in homes, boarding houses, hospitals, parks or on the street.
Eligibility
Outreach is accessible to people who are:
- Single adults or couples
- Aged 25 and over
- Living in the city of Yarra
- Homeless or at risk of homelessness and experiencing any of the following:
- psychiatric disability
- acquired brain injury or alcohol related brain injury
- frail or aged
- unable to access or excluded from other services
Access
Outreach receives referrals from a wide range of homelessness services. Please call the statewide crisis housing number freecall 1800 825 955 to be connected to your nearest organisation.
More information
Partnerships across different service systems are critical to the success of HomeGround's Outreach Program.
During the past year, HomeGround has participated in the Yarra Alliance of Clinical Mental Health and Psychiatric Disability Rehabilitation and Support Services. This led to the development of the Strengths case management model and helped standardise referral tools.
HomeGround has also been accredited under the Psychiatric Disability Rehabilitation Support Service standards, as part of HomeGround’s overall accreditation under Quality Improvement Council Standards Australia.