Initial Assessment and Planning
Initial Assessment and Planning (IAP) is the main access point for clients experiencing or at risk of homelessness throughout Victoria. It helps people prevent and end homelessness by providing accommodation assistance, advice and referrals for additional support.
Anyone experiencing or at risk of homelessness is eligible for assistance.
Please note that eligibility for specific forms of assistance will vary depending on individual circumstances.
You can access your nearest entry point by calling 1800 825 955 from anywhere in Victoria. HomeGround's IAP service can be contacted by calling 1800 048 325 or visiting us at 68 Oxford Street Collingwood or calling 9537 7711 or visiting us at 122 Chapel Street St Kilda 9am-5pm Monday to Friday.
Prioritisation list resources