Other services
This page provides contact details for other sources of assistance. You can also access information from the Crisis Help Network.
Emergency accommodation
Victorian statewide number
Freecall 1800 825 955 (24 hours)
Freecall from a landline or public phone from anywhere in Victoria to speak with a housing worker and be referred to services and support in your local area.
The Salvation Army Crisis Centre
Freecall 1800 627 727 (24 hours)
Women’s Domestic Violence Crisis Service
Freecall 1800 015 188 (24 hours)
Melbourne Youth Support Service
9614 3688 (Reverse call charges accepted)
Monday to Friday 9am - 8pm
Saturday and Sunday 10am to 6pm
Food and material aid
St Vincent de Paul Society
Freecall 1300 305 330
Monday to Friday 10am-3pm
Visit www.vinnies.org.au to find your nearest service.
The Salvation Army - Emergancy services
9653 3213
Visit www.salvationarmy.org to find your nearest service.
Tenancy Advice
Tenants Union of Victoria (TUV)
9416 2577
Drop in service at 55 Johnston Street Fitzroy
Monday, Tuesday, Thursday, Friday 9am-4.30pm
Wednesday 1pm-8pm
Complaints about homelessness and housing services
Homelessness Advocacy Service (HAS)
Freecall 1800 066 256
Legal advice
Public Interest Law Clearing House (PILCH) - Homeless Persons' Legal Clinic
General number - 8636 4400
Legal inquiries - 8636 4444


